Return and Refund Policy

 We want you to have the best possible shopping experience with us here at Southern w/lil Bougie Boutique! We do know things happen and items need to be sent back sometimes. Because of this, we will do our best to help if you are not completely satisfied with your order. We would be happy to help you find something you love!

We ask that you please look over your order as soon as you get it to make sure everything is to your satisfaction. If you received a damaged item, we ask that you notify us within 72 hours of delivery.

Please see our requirements and procedures below:

• Refunds- We do not offer refunds to original form of payment. Below are our terms and policies for returns for store credit and exchange.

• Store Credits- Eligible on non-final sale items when postmarked within 30 days of being delivered. Store credits will be sent to the email associated with the order that was provided at checkout. We highly recommend checking your spam folder if you do not see your store credit in your inbox.

• Exchanges- Once your return is received in our warehouse, we will process and ship your exchange with no additional cost! Your new item is not held until the exchange process is complete. If the size you requested is unavailable, you will receive a store credit for the amount of the purchase sent to the email provided at checkout.

• Sale Items- All sale items are FINAL SALE. They are not eligible for store credits, or size exchanges. Any final sale items sent back will be marked return to sender and will be subject to additional shipping costs. Orders made during a Power Hour sale are always FINAL SALE.

The Following Items DO NOT Qualify for a Return of Any Kind:

• Sale items (ending in .00)
• Doorbusters
• Flash sale items
• Style grab items
• Single sale items
• Collection sale items
• Jewelry
• Sunglasses
• Intimates (i.e. bralettes)
• Bodysuits
• Hair accessories
• Hats
• Beauty products
• Personal care products